Seller information

PratsWorks S. L.
CIF B66547191
Pere IV 29, 2-7
08018 Barcelona
info@srtaperez.com

Shipments

The shipping costs are borne by the buyer and will be indicated during the purchase process, after entering the shipping address.
Señorita Pérez makes all her shipments through the Envialia transport company. All packages have a tracking number and are insured for their total value. Señorita Pérez realizes the shipments daily, the price of the shipment and its date of delivery at the address of the buyer will depend on the weight of it and the delivery area.
Señorita Pérez makes shipments to the following countries: Germany, Andorra, Saudi Arabia, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Belgium, Belarus, Bolivia, Bosnia-Herzegovina, Brazil, Brunei, Bulgaria, Canada, Qatar, Chile, China, Cyprus, Colombia, South Korea , Costa Rica, Croatia, Cuba, Denmark, Ecuador, Egypt, United Arab Emirates, Slovakia, Slovenia, Spain, United States, Estonia, Philippines, Finland, France, Gibraltar, Greece, Hungary, India, Iran, Ireland, Iceland, Islands Cayman, Israel, Italy, Japan, Jordan, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Mexico, Moldova, Monaco, Montenegro, Norway, Netherlands, Panama, Paraguay, Peru, Poland, Portugal , Puerto Rico, Hong Kong, Macao, United Kingdom, Romania, Russia, San Marino, Serbia, Singapore, South Africa, Sweden, Switzerland, Thailand, Taiwan, Turkey, Ukraine, Uruguay and Venezuela.

Payment methods

Payments can be made at the end of the checkout process through Paypal or by debit or credit bank card. All transactions take place outside our website, therefore we do not store any data related to the payment in our system.

Taxes and Duties

All the store prices carry the added value tax (VAT) included. In case of purchase outside the EU, purchased items may be subject to import duties. Before making the purchase, we recommend that you inquire about the current legislation regarding them in the country where the purchase takes place since the prices of the items and the delivery prices do not include these tariffs, which will always be the buyer's responsibility

Currency conversion

All transactions made through the store will be made in Euros (€). The store has the possibility to see prices in different currencies. These conversions are updated daily and should be considered only as a guide, the valid price will always be the one indicated in Euros (€).

Returns & Exchanges

Señorita Pérez accepts changes or refunds within 7 days of receiving the product. These products have to be returned unused and in perfect condition, considering the packaging part of them. To keep them in good condition, the shoes should be tested on a carpet or carpet until you have decided to keep them.
Changes can be made as long as there is availability, except for the discounted products that may be changed but not returned.
The shipping costs for exchanges or returns will be borne by the buyer. These shipping costs will only be reimbursed in case we consider the error occurred before making the shipment.
Señorita Pérez will return the total amount of the product within 30 days of it being received in our stores, and by the same procedure in which the purchase payment was made. We inform you that Miss Pérez will not refund international taxes or customs fees.
All exchanges and returns must be aproved by señorita pérez, contact us to inquire about all necessary steps of the process
Returns must be sent to:
PratsWorks S.L.
Pere IV, 29 2-7º
08018 Barcelona
Spain

Cookies policy

The 'cookies' are fragments of text sent by a website on the hard drive or the user's web browser in order to retain certain information. Cookies are used to store important information to make your visits more convenient.
We respect the privacy of our users at all times. Cookies allow us to analyze user activity to improve the site. We do not share personal information or information related to the activities of our users.
Like most websites, we use cookies for various reasons, to improve your experience in our store, for analysis and marketing, but especially for the following reasons:
- Analyze user activity and usage patterns.
- Save the preferences of our users on our site.
- Accelerate your future research on our site according to your individual preferences.
The user is free not to accept 'cookies' by activating their browser options. If you disable cookies, you will not be able to enjoy all the features of our online store. By using the website, you are giving explicit consent to the use we make of them.

Privacy Policy

As established in Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD) and Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI- CE), PratsWorks SL, as owner of the website www.srtaperez.com, informs you that the data, which you are providing to us through our website, will be included in our automated personal data file under the responsibility of PratsWorks SL whose contact address is Pere IV 29, 2-7º 08018 Barcelona.
We will treat your personal data confidentially and exclusively for the purpose of managing our relationship with you, as a user of the website, and for the promotion of Señorita Pérez's products.
By clicking on 'submit' on the registration form, you are expressly authorized to have your data used to provide the required services and PratsWorks S.L. to send you the commercial or institutional material by email or by any other means. You can revoke your consent at any time and exercise the rights of access, rectification, cancellation and opposition, by sending a written notification to the address mentioned above or by email to info@srtaperez.com.
In relation to the purchase service of the merchandise that PratsWorks S.L. offers through the website www.srtaperez.com, the company informs you that the personal data voluntarily provided by you are required to complete your purchase request and product shipment.
In our online purchase service, you will find detailed information about our products, prices, taxes, shipping costs and payment methods. By clicking on 'Send' in the order confirmation, you accept the conditions of purchase and the price of the product. Once the order has been processed by PratsWorks SL, you will receive a detailed invoice of your purchase by email and this implies the formalization of the purchase and the confirmation of the receipt of the user's request, we will advise you of the shipping time of the merchandise to the address you provided in the order.
The web access service includes technical linking devices, directories and even search tools that allow the user to access other pages and websites (hereinafter, 'Linked Sites'). With regard to Linked Sites, PratsWorks S.L. acts as an intermediary service provider only and, therefore, is not responsible for the content of the linked sites. All the contents of the website www.srtaperez.com (including but not limited to) texts, photographs, graphics, images, icons, technology, software, links and other audiovisual audio, graphic design and source codes (hereinafter, the 'Content') ) are owned by PratsWorks SL or from third parties (being PratsWorks S.L. who is previously authorized to use it). In no way can be understood that the exploitation rights recognized by the current regulations on copyright are transferred to the user, except those that are strictly necessary for the use of the website. Access to the website does not give any rights over the trademarks, brand names and/or logos that appear in it.